Welcome to Alila Bridal
We pride ourselves on our customer service and want to help you find your dream wedding dress so we are open by appointment only. Being appointment only means you have our full attention and a dedicated bridal specialist on hand to help you along this journey! Our private fittings are 1 hour in duration. We find this just the right amount of time to try on your favourite gowns. Most brides find their gown on their first visit to us, as they tend to do most of the research (mainly visiting our dreamy Instagram page) before their appointment. However, don’t worry if you don’t, you can always come back for a second look.
We recommend starting to shop for your gown at least 9-12 months before your big day. All of our gowns are made to measure and there is a 4-6 month turn around time so this time frame allows you time to find your dream dress.
Once you’ve found your dream dress, we’ll need a 50% deposit to secure your order. This deposit is non-refundable. You then have 6 months to pay the balance off from the day of deposit. Please note that changes, exchanges, refunds or returns are not allowed once the 50% deposit has been paid.
If you need to cancel your appointment we do ask that you give us 48 hours notice.
If you are looking for bridesmaids dresses too and want to bring your bridal party along to try on our wide range of bridesmaids dress at the same time that is no problem at all, but please do let us know in advance so we can have both our bridal and bridesmaids specialists on hand to help you and your bridal party.
To book a bridal appointment please email firstname.lastname@example.org or phone 01 – 8069552. We look forward to welcoming you to Alila Bridal soon!